What is ITSM?

ITSM: what is ITSM? IT Service Management explained simply, including terms such as business processes or IT services ►Read more now

What is ITIL?

ITIL: what is ITIL? ITIL is the basis for ITSM in many CH companies. ITIL consists of 2 key elements. The ITIL Service Value System and the four dimensions model. ►You can read more about it in our blog

ITSM reinvented – 4me

ITSM: extended ITSM with 4me. Supports SIAM/MPM and enables seamless collaboration with internal and external providers. Quickly implemented and inexpensive.

Speed Up DevOps with Jobs-as-Code

It’s no secret that more effective development and operations collaboration can help accelerate service delivery. Ensuring that you work collaboratively between developers and employees during job execution can further speed up service delivery. This analysis report explains how the...

Workload Automation Event in Zürich & Geneva

BMC Software and ITConcepts are pleased to invite you to the Control-M Workload Automation Event in Zürich and Geneva that will be held in November 2018. The agenda: Welcome and Update CTRL-M Roadmap Control-M 9.19. BMC Control-M APIs – the value of open APIs How to interact and what is possible...