IT Operations & Service Monitoring


IT Operation & Service Monitoring solutions

Meeting the expectations of end-users is becoming more and more difficult, and is one of the main reasons for the ever growing complexity of IT. Applications are becoming increasingly interwoven, generate more data and are more difficult to support. Infrastructures become more complex, but have to react flexibly to changing demands. IT has to keep pace with the internal complexity in order to be able to offer the ideal user experience.

BMC TrueSight Operations Management

BMC TrueSight Operations Management delivers end-to-end performance monitoring and event management. It helps IT operations teams correlate, analyze, and prioritize event data to focus on business-critical issues.


  • Simple insight into the applications and infrastructure
  • Proactive management of the performance with real-time behavior learning modules and dynamic baselines
  • Increased availability of services through faster discovery and remedying of problems
  • Lower costs and less complexity with a simplified toolset
  • Increased performance through the automation of manual tasks.
Armin Rüegg
Head of Global Batch Services, Credit Suisse Services
IT Operations Management: Consultation task for the creation of a new monitoring and event roadmap by analyzing the current distribution and effectiveness of toolsets and proposing a new event life cycle process and CEF (Common Event Format) for all monitoring sources (2016)

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    ITConcepts Switzerland
    Grundstrasse 10
    6343 Rotkreuz

    +41 41 790 33 33

    opening times:
    Monday – Friday: 08.00am – 05.00pm