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Digital Workplace

Transform your employee experience

Digital Workplace

Users are used to the simple function of Facebook, the speed of Twitter and the service of Amazon.com and want the same user experience during their work. If the IT department cannot provide this, the users will look for it elsewhere - thereby possibly increasing the risks and detracting from the importance of the service desk.

Highlights BMC Digital Workplace

  • Reduction of standstill times caused by IT problems
  • Increase in employee productivity
  • Cost reduction for the Level One support tickets
  • Increase customer satisfaction through a positive user experience

Case Study

BMC Digital Workplace extends the possibilities of digitization and automation with our service desk. This means a higher level of service for our employees and agents and higher productivity for the service desk.

Viradeth Manixab, IT Systems Management, Helsana

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