{"id":2617,"date":"2024-07-12T14:26:11","date_gmt":"2024-07-12T12:26:11","guid":{"rendered":"https:\/\/dev.itconcepts.berta-bewegt.ch\/solutions\/"},"modified":"2025-08-25T15:45:48","modified_gmt":"2025-08-25T13:45:48","slug":"solutions","status":"publish","type":"page","link":"https:\/\/itconcepts.ch\/en\/solutions\/","title":{"rendered":"Solutions"},"content":{"rendered":"\n    <section class=\"page-block-block block-with-top-bottom-margins\" id=\"\">\n        <div class=\"cols-block  \">\n            <div class=\"col-l\">\n                <div class=\"title-block title-block-untertitel-desk\">\n                        <p class=\"subtitle\">We make work easier<\/p>\n\n    <h2 class=\"like-h1\">Your partner for digital transformation<\/h2>\n\n    <div class=\"text-block-simple\"><p>We make your company more productive through automation and pave the way to the future. Whether in the area of IT service management, IT operation management, identity access management or big data analytics, we are your leading partner!<\/p>\n<\/div>\n                <\/div>\n\n                                    <div class=\"links-wrapper\">\n                                                                                    <a href=\"#\" class=\"primary-button-border open-contact-overlay\"  data-source=\"https:\/\/itconcepts.ch\/en\/solutions\/\" data-sourcetitle=\"Your partner for digital transformation\">Contact us now<\/a>\n                                                                        <\/div>\n                            <\/div>\n\n            <div class=\"col-r\">\n                <div class=\"title-block title-block-untertitel-mob\">\n                        <p class=\"subtitle\">We make work easier<\/p>\n\n\n                <\/div>\n\n                            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n\n    <section class=\"links-cards-block with-grey-bg\" id=\"\">\n        <img decoding=\"async\" src=\"https:\/\/itconcepts.ch\/wp-content\/themes\/it_concepts\/assets\/images\/links_cards_lines_right.svg\" class=\"block-lines-right \" alt=\"Block Lines\" \/>\n\n        <div class=\"title-block title-block-narrow\">\n                <p class=\"subtitle\">Our solutions<\/p>\n\n    <h2 class=\"like-h1\">Efficiency and security through comprehensive IT management<\/h2>\n\n    <div class=\"text-block-simple\"><p>In a digitally networked world, smooth IT processes, secure IT infrastructures and data-based decisions are the key to sustainable success. Our solutions for IT service management (ITSM), IT operations management (ITOM), IT security and operational data analytics enable you to optimize your IT and business processes.<\/p>\n<p>We automate recurring tasks, improve IT security and use intelligent data analysis to identify risks at an early stage and make informed decisions. By seamlessly integrating service management and IT operations, we ensure that your IT environment remains efficient, secure and high-performing.<\/p>\n<p>From process analysis to implementation, we support you in your digital transformation \u2013 for more productivity, smoother operations and a future-proof IT strategy.<\/p>\n<\/div>\n        <\/div>\n\n                    <div class=\"links-cards\">\n                <img decoding=\"async\" src=\"https:\/\/itconcepts.ch\/wp-content\/themes\/it_concepts\/assets\/images\/links_cards_lines_left.svg\" class=\"block-lines-left\" alt=\"Block Lines\" \/>\n\n                                                            <div class=\"link-card\">\n                            <div class=\"link-card-inner-container link-card-inner-container-grey\">\n                                <div class=\"link-card-accordion-title-part\">\n                                    <h3 class=\"big mb_0\">IT Service Management (ITSM)\u00a0<\/h3>\n                                <\/div>\n\n                                <div class=\"link-card-accordion-text-part\">\n                                    <div class=\"link-card-top-part\">\n                                        <h3 class=\"big mb_0\">IT Service Management (ITSM)\u00a0<\/h3>\n                                        <div class=\"title-divider\"><\/div>\n\n                                                                                    <p class=\"small mb_0\">The automation and digitization of IT services is crucial to remaining competitive in an increasingly complex IT world. IT Service Management (ITSM) optimizes and automates business processes to make operations more efficient and better meet customer requirements. With ITSM, you lay the foundation for a sustainable competitive advantage in your company.<\/p>\n                                                                            <\/div>\n\n                                    <div class=\"link-wrapper\">\n                                        <a href=\"https:\/\/itconcepts.ch\/en\/solutions\/service-management\/\" class=\"blue-dark-button-bg\">Read more<\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"link-card\">\n                            <div class=\"link-card-inner-container link-card-inner-container-grey\">\n                                <div class=\"link-card-accordion-title-part\">\n                                    <h3 class=\"big mb_0\">AI for Service Management<\/h3>\n                                <\/div>\n\n                                <div class=\"link-card-accordion-text-part\">\n                                    <div class=\"link-card-top-part\">\n                                        <h3 class=\"big mb_0\">AI for Service Management<\/h3>\n                                        <div class=\"title-divider\"><\/div>\n\n                                                                                    <p class=\"small mb_0\">The automation and digitization of IT services are crucial to remain competitive. IT Service Management optimizes processes, increases efficiency, and meets customer requirements \u2013 the basis for sustainable competitive advantages.<\/p>\n                                                                            <\/div>\n\n                                    <div class=\"link-wrapper\">\n                                        <a href=\"https:\/\/itconcepts.ch\/en\/solutions\/ai-for-service-management\/\" class=\"blue-dark-button-bg\">Read more<\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"link-card\">\n                            <div class=\"link-card-inner-container link-card-inner-container-grey\">\n                                <div class=\"link-card-accordion-title-part\">\n                                    <h3 class=\"big mb_0\">IT Operation Management (ITOM)<\/h3>\n                                <\/div>\n\n                                <div class=\"link-card-accordion-text-part\">\n                                    <div class=\"link-card-top-part\">\n                                        <h3 class=\"big mb_0\">IT Operation Management (ITOM)<\/h3>\n                                        <div class=\"title-divider\"><\/div>\n\n                                                                                    <p class=\"small mb_0\">IT operations management encompasses all tools required to manage operational IT processes. This includes, in particular, ensuring the capacity, performance, and availability of the entire IT infrastructure, including the computing, network, and application environment.<\/p>\n                                                                            <\/div>\n\n                                    <div class=\"link-wrapper\">\n                                        <a href=\"https:\/\/itconcepts.ch\/en\/solutions\/operations-management\/\" class=\"blue-dark-button-bg\">Read more<\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"link-card\">\n                            <div class=\"link-card-inner-container link-card-inner-container-grey\">\n                                <div class=\"link-card-accordion-title-part\">\n                                    <h3 class=\"big mb_0\">Identity &amp; Access Management<\/h3>\n                                <\/div>\n\n                                <div class=\"link-card-accordion-text-part\">\n                                    <div class=\"link-card-top-part\">\n                                        <h3 class=\"big mb_0\">Identity &amp; Access Management<\/h3>\n                                        <div class=\"title-divider\"><\/div>\n\n                                                                                    <p class=\"small mb_0\">Optimize IT security and compliance with effective identity &#038; access management.<\/p>\n                                                                            <\/div>\n\n                                    <div class=\"link-wrapper\">\n                                        <a href=\"https:\/\/itconcepts.ch\/en\/solutions\/identity-access-management\/\" class=\"blue-dark-button-bg\">Read more<\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"link-card\">\n                            <div class=\"link-card-inner-container link-card-inner-container-grey\">\n                                <div class=\"link-card-accordion-title-part\">\n                                    <h3 class=\"big mb_0\">IT Security<\/h3>\n                                <\/div>\n\n                                <div class=\"link-card-accordion-text-part\">\n                                    <div class=\"link-card-top-part\">\n                                        <h3 class=\"big mb_0\">IT Security<\/h3>\n                                        <div class=\"title-divider\"><\/div>\n\n                                                                                    <p class=\"small mb_0\">IT security from a single source: As experienced specialists in IT security, we support you with a comprehensive, customer-oriented approach to planning and implementing measures to increase IT security.<\/p>\n                                                                            <\/div>\n\n                                    <div class=\"link-wrapper\">\n                                        <a href=\"https:\/\/itconcepts.ch\/en\/solutions\/it-security\/\" class=\"blue-dark-button-bg\">Read more<\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"link-card\">\n                            <div class=\"link-card-inner-container link-card-inner-container-grey\">\n                                <div class=\"link-card-accordion-title-part\">\n                                    <h3 class=\"big mb_0\">IT Monitoring<\/h3>\n                                <\/div>\n\n                                <div class=\"link-card-accordion-text-part\">\n                                    <div class=\"link-card-top-part\">\n                                        <h3 class=\"big mb_0\">IT Monitoring<\/h3>\n                                        <div class=\"title-divider\"><\/div>\n\n                                                                                    <p class=\"small mb_0\">Evaluate large amounts of data efficiently with IT data analysis from ITConcepts, recognize trends, and make better business decisions.<\/p>\n                                                                            <\/div>\n\n                                    <div class=\"link-wrapper\">\n                                        <a href=\"https:\/\/itconcepts.ch\/en\/solutions\/it-monitoring\/\" class=\"blue-dark-button-bg\">Read more<\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                                <\/div>\n            <\/section>\n\n\n\n\n\n\n    \n\n\n\n\n    \n\n\n\n\n            <section class=\"person-kontakt-block block-with-grey-bg\" id=\"\">\n            <div class=\"person-kontakt-cols\">\n                <div class=\"person-kontakt-left-part\">\n                    <div class=\"person-kontakt-left-part-inner-container\">\n                                                    <h2 class=\"like-h1\">Would you like a personal consultation?<\/h2>\n                        \n                                                    <p>Our experts are happy to assist you, answer your questions and find the ideal solution for your needs. Together, we can overcome any challenge.<\/p>\n                        \n                                            <\/div>\n                <\/div>\n\n                <div class=\"person-kontakt-right-part\">\n                    <div class=\"person-kontakt-right-part-inner-container\">\n                                                    <img decoding=\"async\" src=\"https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/02\/yvonne_rewers-800x800.jpg\" \/>\n                        \n                                                    <h3 class=\"small text-red text-bold mb_0\">Yvonne Rewers<\/h3>\n                        \n                                                    <p class=\" mb_0\">Project Manager<\/p>\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/section>\n    \n\n\n\n            <section class=\"logos-slider-block  block-with-top-bottom-margins\" id=\"\">\n            <div class=\"title-block text-center\">\n                    <p class=\"subtitle\">Our clients<\/p>\n\n\n            <\/div>\n\n            <div class=\"logos-slider\">\n                                    <div class=\"logos-slide\">\n                        <div class=\"logos-slide-inner-container\">\n                                                            <div class=\"logo\" style=\"background-image: url('https:\/\/itconcepts.ch\/wp-content\/uploads\/2024\/07\/kunde_03.png')\"><\/div>\n                                                    <\/div>\n                    <\/div>\n                                    <div class=\"logos-slide\">\n                        <div class=\"logos-slide-inner-container\">\n                                                            <div class=\"logo\" style=\"background-image: url('https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/03\/Helsana-logo-transparent.png')\"><\/div>\n                                                    <\/div>\n                    <\/div>\n                       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        <section class=\"blog-slider-block with-grey-bg\" id=\"\">\n            <div class=\"title-block text-center\">\n                \n\n            <\/div>\n\n            <div class=\"blog-cards blog-slider\">\n                <div class=\"blog-card\">\n    <a href=\"https:\/\/itconcepts.ch\/en\/workato-the-agentic-ai-platform-for-businesses\/\" class=\"blog-card-inner-container grey-bg\">\n        <div class=\"top-wrapper\">\n            <div class=\"blog-image-block\" style=\"background-image: url('https:\/\/itconcepts.ch\/wp-content\/uploads\/2026\/01\/iStock-2209981183-800x533.png')\">\n                <img decoding=\"async\" src=\"https:\/\/itconcepts.ch\/wp-content\/themes\/it_concepts\/assets\/images\/post_placeholder.png\" alt=\"Placeholder\" \/>\n            <\/div>\n\n            <div class=\"top-content-wrapper\">\n                <h2 class=\"like-h1 mb_0\">Workato \u2013 The Agentic AI platform for businesses<\/h2>\n\n                            <\/div>\n        <\/div>\n\n        <div class=\"link-wrapper\">\n            <div class=\"fake-primary-button-bg\">Read more<\/div>\n        <\/div>\n    <\/a>\n<\/div>\n<div class=\"blog-card\">\n    <a href=\"https:\/\/itconcepts.ch\/en\/gartner-magic-quadrant-for-ipaas\/\" class=\"blog-card-inner-container grey-bg\">\n        <div class=\"top-wrapper\">\n            <div class=\"blog-image-block\" style=\"background-image: url('https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/08\/iStock-1471444483-800x450.jpg')\">\n                <img decoding=\"async\" src=\"https:\/\/itconcepts.ch\/wp-content\/themes\/it_concepts\/assets\/images\/post_placeholder.png\" alt=\"Placeholder\" \/>\n            <\/div>\n\n            <div class=\"top-content-wrapper\">\n                <h2 class=\"like-h1 mb_0\">Gartner\u00ae Magic Quadrant\u2122 for iPaaS<\/h2>\n\n                            <\/div>\n        <\/div>\n\n        <div class=\"link-wrapper\">\n            <div class=\"fake-primary-button-bg\">Read more<\/div>\n        <\/div>\n    <\/a>\n<\/div>\n<div class=\"blog-card\">\n    <a href=\"https:\/\/itconcepts.ch\/en\/siam-itsm-und-itil-kurz-erklaert\/\" class=\"blog-card-inner-container grey-bg\">\n        <div class=\"top-wrapper\">\n            <div class=\"blog-image-block\" style=\"background-image: url('https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/02\/was-ist-der-unterschied-zwischen-itsm-und-siam-700x367.5-c-default.png')\">\n                <img decoding=\"async\" src=\"https:\/\/itconcepts.ch\/wp-content\/themes\/it_concepts\/assets\/images\/post_placeholder.png\" alt=\"Placeholder\" \/>\n            <\/div>\n\n            <div class=\"top-content-wrapper\">\n                <h2 class=\"like-h1 mb_0\">SIAM, ITSM and ITIL: briefly explained<\/h2>\n\n                                    <div class=\"blog-slide-title-divider\"><\/div>\n                    <p class=\"mb_0 text-black\">The IT world is full of abbreviations &#8211; but what do SIAM, ITSM and ITIL really mean? In this article, you will learn in a compact and understandable way how these concepts are connected and what role they play in IT service management.<\/p>\n                            <\/div>\n        <\/div>\n\n        <div class=\"link-wrapper\">\n            <div class=\"fake-primary-button-bg\">Read more<\/div>\n        <\/div>\n    <\/a>\n<\/div>\n<div class=\"blog-card\">\n    <a href=\"https:\/\/itconcepts.ch\/en\/bmc-als-leader-im-gartner-magic-quadrant-2024\/\" class=\"blog-card-inner-container grey-bg\">\n        <div class=\"top-wrapper\">\n            <div class=\"blog-image-block\" style=\"background-image: url('https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/02\/gartner-quadrant-post-1-700x491.29213483146-c-default.png')\">\n                <img decoding=\"async\" src=\"https:\/\/itconcepts.ch\/wp-content\/themes\/it_concepts\/assets\/images\/post_placeholder.png\" alt=\"Placeholder\" \/>\n            <\/div>\n\n            <div class=\"top-content-wrapper\">\n                <h2 class=\"like-h1 mb_0\">BMC as a Leader in the Gartner\u00ae Magic Quadrant\u2122 2024<\/h2>\n\n                                    <div class=\"blog-slide-title-divider\"><\/div>\n                    <p class=\"mb_0 text-black\">BMC once again sets standards in IT service management! The company was recognized as a Leader in the current Gartner\u00ae Magic Quadrant\u2122 2024. Find out which innovations and strengths catapult BMC to the top of the industry.<\/p>\n                            <\/div>\n        <\/div>\n\n        <div class=\"link-wrapper\">\n            <div class=\"fake-primary-button-bg\">Read more<\/div>\n        <\/div>\n    <\/a>\n<\/div>\n<div class=\"blog-card\">\n    <a href=\"https:\/\/itconcepts.ch\/en\/how-control-m-dominos-supports-data-driven-knowledge-delivery\/\" class=\"blog-card-inner-container grey-bg\">\n        <div class=\"top-wrapper\">\n            <div class=\"blog-image-block\" style=\"background-image: url('https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/02\/header-success-story-700x419.88333333333-c-default.png')\">\n                <img decoding=\"async\" src=\"https:\/\/itconcepts.ch\/wp-content\/themes\/it_concepts\/assets\/images\/post_placeholder.png\" alt=\"Placeholder\" \/>\n            <\/div>\n\n            <div class=\"top-content-wrapper\">\n                <h2 class=\"like-h1 mb_0\">How Control-M helps Domino&#8217;s deliver data-driven insights<\/h2>\n\n                                    <div class=\"blog-slide-title-divider\"><\/div>\n                    <p class=\"mb_0 text-black\">Efficient data processing is the key to better business decisions &#8211; also at Domino&#8217;s. Find out how Control-M helps the company to seamlessly orchestrate data, automate processes and gain valuable insights in real time. <\/p>\n                            <\/div>\n        <\/div>\n\n        <div class=\"link-wrapper\">\n            <div class=\"fake-primary-button-bg\">Read more<\/div>\n        <\/div>\n    <\/a>\n<\/div>\n<div class=\"blog-card\">\n    <a href=\"https:\/\/itconcepts.ch\/en\/bmc-helix-itsm-als-fuehrende-loesung-im-gigaom-radar-fuer-itsm-ausgezeichnet\/\" class=\"blog-card-inner-container grey-bg\">\n        <div class=\"top-wrapper\">\n            <div class=\"blog-image-block\" style=\"background-image: url('https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/02\/headergigaom-radar-700x419.88333333333-c-default.png')\">\n                <img decoding=\"async\" src=\"https:\/\/itconcepts.ch\/wp-content\/themes\/it_concepts\/assets\/images\/post_placeholder.png\" alt=\"Placeholder\" \/>\n            <\/div>\n\n            <div class=\"top-content-wrapper\">\n                <h2 class=\"like-h1 mb_0\">BMC Helix ITSM recognized as a leading solution in the GigaOm Radar for ITSM!<\/h2>\n\n                                    <div class=\"blog-slide-title-divider\"><\/div>\n                    <p class=\"mb_0 text-black\">BMC Helix ITSM impresses again and secures a top position in the GigaOm Radar for ITSM! Find out why this solution was rated as a leader and how it helps organizations manage IT services smarter and more efficiently.<\/p>\n                            <\/div>\n        <\/div>\n\n        <div class=\"link-wrapper\">\n            <div class=\"fake-primary-button-bg\">Read more<\/div>\n        <\/div>\n    <\/a>\n<\/div>\n            <\/div>\n\n                    <\/section>\n    \n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":1807,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2617","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Solutions - IT Concepts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itconcepts.ch\/en\/solutions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Solutions\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itconcepts.ch\/en\/solutions\/\" \/>\n<meta property=\"og:site_name\" content=\"IT Concepts\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-25T13:45:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/02\/header_loesungen_16x9.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/itconcepts.ch\/en\/solutions\/\",\"url\":\"https:\/\/itconcepts.ch\/en\/solutions\/\",\"name\":\"Solutions - 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