{"id":5863,"date":"2025-01-29T14:00:56","date_gmt":"2025-01-29T13:00:56","guid":{"rendered":"https:\/\/itconcepts.ch\/?page_id=5863"},"modified":"2026-04-10T01:27:27","modified_gmt":"2026-04-09T23:27:27","slug":"nexthink","status":"publish","type":"page","link":"https:\/\/itconcepts.ch\/en\/nexthink\/","title":{"rendered":"Nexthink"},"content":{"rendered":"\n
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What is Nexthink?<\/p>\n\n

Greater transparency, fewer tickets, better IT performance<\/h2>\n\n

Nexthink is a leading software solution for Digital Employee Experience Management (DEX) and modern IT operations management, which continuously analyses the state of the entire digital work environment from the end-user\u2019s perspective. This provides IT teams with a comprehensive overview of endpoint performance, application stability, and network quality and connectivity. On this basis, problems can be detected at an early stage, root causes pinpointed, and many issues resolved automatically.<\/p>\n<\/div>\n <\/div>\n\n

\n Nexthink Spark<\/a>\n Gartner Report<\/a>\n <\/div>\n <\/div>\n\n
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What is Nexthink?<\/p>\n\n\n <\/div>\n\n \"Greater\n <\/div>\n <\/div>\n <\/section>\n\n\n\n\n

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The benefits of Nexthink<\/h2>\n\n

Nexthink offers businesses a holistic approach to making their IT operations more efficient whilst significantly improving the digital employee experience. By combining real-time visibility, intelligent analytics and automated problem resolution, the platform enables proactive IT management. Businesses benefit from fewer disruptions, reduced support costs and higher employee productivity.<\/p>\n<\/div>\n <\/div>\n\n

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Full transparency regarding the IT landscape<\/h3>\n
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Real-time insights into devices, applications and networks<\/p>\n \n <\/div>\n <\/div>\n

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Proactive problem identification<\/h3>\n
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Identifying and resolving issues before they affect users<\/p>\n \n <\/div>\n <\/div>\n

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Reduction in service desk tickets<\/h3>\n
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Automating routine issues reduces the workload on support<\/p>\n \n <\/div>\n <\/div>\n

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Automated IT processes<\/h3>\n
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Self-healing reduces the need for manual intervention and increases efficiency<\/p>\n \n <\/div>\n <\/div>\n

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Optimisation of IT costs<\/h3>\n
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Detailed insights and monitoring help ensure compliance and data security.<\/p>\n \n <\/div>\n <\/div>\n

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Measurable employee experience<\/h3>\n
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DEX metrics make the digital workplace manageable<\/p>\n \n <\/div>\n <\/div>\n <\/div>\n\n

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Full transparency regarding the IT landscape<\/h3>\n
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Real-time insights into devices, applications and networks<\/p>\n \n <\/div>\n <\/div>\n

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Proactive problem identification<\/h3>\n
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Identifying and resolving issues before they affect users<\/p>\n \n <\/div>\n <\/div>\n

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Reduction in service desk tickets<\/h3>\n
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Automating routine issues reduces the workload on support<\/p>\n \n <\/div>\n <\/div>\n

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Automated IT processes<\/h3>\n
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Self-healing reduces the need for manual intervention and increases efficiency<\/p>\n \n <\/div>\n <\/div>\n

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<\/div>\n <\/div>\n \n

Optimisation of IT costs<\/h3>\n
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Detailed insights and monitoring help ensure compliance and data security.<\/p>\n \n <\/div>\n <\/div>\n

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Measurable employee experience<\/h3>\n
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DEX metrics make the digital workplace manageable<\/p>\n \n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n\n\n

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Would you like some advice on Nexthink?<\/h2>\n \n

Would you like to find out more about Nexthink or discover the right solution for your business? Our experts are on hand to offer free, no-obligation advice \u2013 get in touch with us now!<\/p>\n \n

\n Get in touch<\/a>\n <\/div>\n <\/div>\n <\/div>\n\n
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Samuel Stadtmann<\/h3>\n \n

Senior Sales Manager<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n \n\n\n\n

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Downloads<\/h2>\n\n <\/div>\n\n
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Nexthink<\/h2>\n
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Nexthink Spark<\/h2>\n
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Workato \u2013 The Agentic AI platform for businesses<\/h2>\n\n <\/div>\n <\/div>\n\n
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Gartner\u00ae Magic Quadrant\u2122 for iPaaS<\/h2>\n\n <\/div>\n <\/div>\n\n
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SIAM, ITSM and ITIL: briefly explained<\/h2>\n\n
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The IT world is full of abbreviations – but what do SIAM, ITSM and ITIL really mean? In this article, you will learn in a compact and understandable way how these concepts are connected and what role they play in IT service management.<\/p>\n <\/div>\n <\/div>\n\n

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BMC as a Leader in the Gartner\u00ae Magic Quadrant\u2122 2024<\/h2>\n\n
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BMC once again sets standards in IT service management! The company was recognized as a Leader in the current Gartner\u00ae Magic Quadrant\u2122 2024. Find out which innovations and strengths catapult BMC to the top of the industry.<\/p>\n <\/div>\n <\/div>\n\n

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How Control-M helps Domino’s deliver data-driven insights<\/h2>\n\n
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Efficient data processing is the key to better business decisions – also at Domino’s. Find out how Control-M helps the company to seamlessly orchestrate data, automate processes and gain valuable insights in real time. <\/p>\n <\/div>\n <\/div>\n\n

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BMC Helix ITSM recognized as a leading solution in the GigaOm Radar for ITSM!<\/h2>\n\n
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BMC Helix ITSM impresses again and secures a top position in the GigaOm Radar for ITSM! Find out why this solution was rated as a leader and how it helps organizations manage IT services smarter and more efficiently.<\/p>\n <\/div>\n <\/div>\n\n

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Read more<\/div>\n <\/div>\n <\/a>\n<\/div>\n <\/div>\n\n <\/section>\n \n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":1029,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5863","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nNexthink - IT Concepts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itconcepts.ch\/en\/nexthink\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nexthink\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itconcepts.ch\/en\/nexthink\/\" \/>\n<meta property=\"og:site_name\" content=\"IT Concepts\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-09T23:27:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itconcepts.ch\/wp-content\/uploads\/2024\/07\/AdobeStock_163119186_Preview.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1083\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/itconcepts.ch\/en\/nexthink\/\",\"url\":\"https:\/\/itconcepts.ch\/en\/nexthink\/\",\"name\":\"Nexthink - 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