{"id":3405,"date":"2025-02-20T21:37:01","date_gmt":"2025-02-20T20:37:01","guid":{"rendered":"http:\/\/wordpress.p703600.webspaceconfig.de\/entdecken-sie-die-potenziellen-vorteile-fuer-ihr-unternehmen\/"},"modified":"2025-03-14T04:49:46","modified_gmt":"2025-03-14T03:49:46","slug":"entdecken-sie-die-potenziellen-vorteile-fuer-ihr-unternehmen","status":"publish","type":"post","link":"https:\/\/itconcepts.ch\/en\/entdecken-sie-die-potenziellen-vorteile-fuer-ihr-unternehmen\/","title":{"rendered":"Discover the potential benefits for your organization."},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Find out more about the positive business impact that can result from service desk automation, change management and knowledge management.<\/h2>\n\n\n\n<p>To keep employees productive, organizations need to address IT requests quickly and effectively while avoiding disruptions. In this complimentary study commissioned by BMC, Forrester Consulting calculates the difference the right ITSM solution can make. Get access to an in-depth financial analysis of the cost savings and business benefits enabled by BMC Helix ITSM and BMC Helix Digital Workplace. Results are based on a composite organization.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"http:\/\/itconcepts.ch\/en\/entdecken-sie-die-potenziellen-vorteile-fuer-ihr-unternehmen\/#downloads\">About the study<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><br><\/h2>\n\n\n\n            <section class=\"text-slider-in-red-bg-block\" id=\"\">\n            <div class=\"text-slider-in-red-bg-block-content-wrapper\">\n                                    <p class=\"subtitle text-white mb_0\">Find out how the average organization can achieve the following goals:<\/p>\n                    <div class=\"subtitle-divider\"><\/div>\n                \n                                    <div class=\"text-slider-in-red-bg\">\n                                                                                    <h2 class=\"very-big mb_0 text-white\">Reduction of up to <span>25% of the service desk tickets<\/span> to save 1.2 million US dollars over a period of three years<\/h2>\n                                                                                                                <h2 class=\"very-big mb_0 text-white\">Increase in agent capacity by <span>10\u201320%<\/span> through automation<\/h2>\n                                                                                                                <h2 class=\"very-big mb_0 text-white\"><span>Recovery of productivity<\/span> valued at 4.3 million US dollars over a period of three years<\/h2>\n                                                                        <\/div>\n                            <\/div>\n        <\/section>\n    \n\n\n\n            <section class=\"download-file-form-block block-with-top-bottom-margins\" id=\"downloads\" data-file=\"https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/02\/forrester-report-tei-of-bmc-helix-itsm.pdf\">\n            <div class=\"cols-block\">\n                <div class=\"col-l equal-h\">\n                                            <img decoding=\"async\" src=\"https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/02\/Screenshot-From-2025-03-13-07-29-46-618x800.png\" alt=\" Jetzt den Report downloaden und mehr erfahren!\" \/>\n                                    <\/div>\n\n                <div class=\"col-r equal-h\">\n                                            <h2 class=\"like-h1 mb_0\"> Jetzt den Report downloaden und mehr erfahren!<\/h2>\n                        <div class=\"title-divider\"><\/div>\n                    \n                    <div class=\"form-wrapper\">\n                        <div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_11_container\" data-token=\"40e9b8826a261473e93b11d220f64d82\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_js_validate  frm_ajax_submit  frm_pro_form  frm_logic_form \" id=\"form_contact-form4222\" data-token=\"40e9b8826a261473e93b11d220f64d82\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Form mit Datei (EN)<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"11\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_11\" id=\"frm_hide_fields_11\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"contact-form4222\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_11\" name=\"frm_submit_entry_11\" value=\"54fb4ef5b6\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/posts\/3405\" \/><div id=\"frm_field_86_container\" class=\"frm_form_field form-field  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data-invmsg=\"Nachname is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_88_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_full hide-label\">\r\n\t<label for=\"field_29yf4d532\" id=\"field_29yf4d532_label\" class=\"frm_primary_label\">E-Mail\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input type=\"email\" id=\"field_29yf4d532\" name=\"item_meta[88]\" value=\"\"  placeholder=\"E-Mail\" data-reqmsg=\"E-Mail cannot be blank.\" aria-required=\"true\" data-invmsg=\"Please enter a valid email address\" aria-invalid=\"false\"  \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_89_container\" class=\"frm_form_field form-field  frm_top_container hide-field\">\r\n\t<label for=\"field_download_date-sdsadf3\" id=\"field_download_date-sdsadf3_label\" class=\"frm_primary_label\">Document\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input  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name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_478_container\">\n\t\t\t<label for=\"field_97p5h\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_97p5h\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[478]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"YplMpM0Wg\/ZyxTzOzVsQ7ouXgfEOtZqgn4mqDxG2p\/5kls6Bh2ILSzac+GmhLAjo\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/section>\n    \n\n\n\n            <section class=\"contact-form-block block-with-top-bottom-margins\" id=\"\">\n            <div class=\"cols-block\">\n                <div class=\"col-l equal-h\">\n                                            <img decoding=\"async\" src=\"https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/02\/header_kontaktform_oder_beratung_9x16-450x800.jpg\" alt=\"Get in touch with us!\" \/>\n                                    <\/div>\n\n                <div class=\"col-r equal-h\">\n                                            <h2 class=\"like-h1 mb_0\">Get in touch with us!<\/h2>\n                        <div class=\"title-divider\"><\/div>\n                    \n                    <div class=\"form-wrapper\">\n                        <div class=\"frm_forms \" id=\"frm_form_17_container\" data-token=\"40e9b8826a261473e93b11d220f64d82\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_js_validate  frm_ajax_submit  frm_pro_form  frm_logic_form \" id=\"form_contact-form232\" data-token=\"40e9b8826a261473e93b11d220f64d82\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Kontaktieren Sie uns! (Block, EN)<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"17\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_17\" id=\"frm_hide_fields_17\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"contact-form232\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_17\" name=\"frm_submit_entry_17\" value=\"54fb4ef5b6\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/posts\/3405\" \/><div id=\"frm_field_123_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12-content-30\">\r\n\t<label for=\"field_r02kj62\" id=\"field_r02kj62_label\" class=\"frm_primary_label\">Title\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t\t\t<select name=\"item_meta[123]\" id=\"field_r02kj62\"  data-placeholder=\"Anrede\"  placeholder=\"Anrede\" data-reqmsg=\"Title cannot be blank.\" aria-required=\"true\" data-invmsg=\"Title is invalid\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Anrede<\/option><option  value=\"Mr\">Mr<\/option><option  value=\"Mrs\">Mrs<\/option>\t<\/select>\n\t\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_124_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_half\">\r\n\t<label for=\"field_qh4icy62\" id=\"field_qh4icy62_label\" class=\"frm_primary_label\">First Name\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_qh4icy62\" name=\"item_meta[124]\" value=\"\"  data-reqmsg=\"First Name cannot be blank.\" aria-required=\"true\" data-invmsg=\"First Name is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_125_container\" class=\"frm_form_field form-field  frm_required_field frm_hidden_container frm_half\">\r\n\t<label for=\"field_ocfup162\" id=\"field_ocfup162_label\" class=\"frm_primary_label\">Last Name\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_ocfup162\" name=\"item_meta[125]\" value=\"\"  data-reqmsg=\"Last Name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Last Name is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_126_container\" class=\"frm_form_field form-field  frm_top_container frm_full\">\r\n\t<label for=\"field_e6lis662\" id=\"field_e6lis662_label\" class=\"frm_primary_label\">Company\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_e6lis662\" name=\"item_meta[126]\" value=\"\"  data-invmsg=\"Company is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_127_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_full\">\r\n\t<label for=\"field_29yf4d72\" id=\"field_29yf4d72_label\" class=\"frm_primary_label\">E-Mail \r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input type=\"email\" id=\"field_29yf4d72\" name=\"item_meta[127]\" value=\"\"  data-reqmsg=\"E-Mail  cannot be blank.\" aria-required=\"true\" data-invmsg=\"Please enter a valid email address\" aria-invalid=\"false\"  \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_128_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n\t<label for=\"field_h1bts52\" id=\"field_h1bts52_label\" class=\"frm_primary_label\">Phone\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input type=\"tel\" id=\"field_h1bts52\" name=\"item_meta[128]\" value=\"\"  data-frmmask=\"000 000 00 00\" data-invmsg=\"Phone is invalid\" aria-invalid=\"false\" pattern=\"\\d\\d\\d \\d\\d\\d \\d\\d \\d\\d$\"  \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_129_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_full\">\r\n\t<label for=\"field_9jv0r152\" id=\"field_9jv0r152_label\" class=\"frm_primary_label\">For which IT solution would you like to receive consultation?\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t<textarea name=\"item_meta[129]\" id=\"field_9jv0r152\" rows=\"5\"  data-reqmsg=\"For which IT solution would you like to receive consultation? cannot be blank.\" aria-required=\"true\" data-invmsg=\"For which IT solution would you like to receive consultation? is invalid\" aria-invalid=\"false\"  ><\/textarea>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_150_container\" class=\"frm_form_field form-field  frm_none_container\">\r\n\t<label for=\"g-recaptcha-response\" id=\"field_fmdmq_label\" class=\"frm_primary_label\">Captcha\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<div  id=\"field_fmdmq\" class=\"frm-g-recaptcha\" data-sitekey=\"6Lc3aXEsAAAAAEI1tuhGfeaJlppysRZUkgS6LpfH\" data-size=\"invisible\" data-theme=\"light\"><\/div>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_130_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit frm_flex\">\r\n<button class=\"frm_button_submit frm_final_submit frm_hidden\" type=\"submit\"   formnovalidate=\"formnovalidate\">Senden<\/button>\r\n\r\n\r\n\r\n<\/div>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_479_container\">\n\t\t\t<label for=\"field_mayoy\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_mayoy\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[479]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"YplMpM0Wg\/ZyxTzOzVsQ7ouXgfEOtZqgn4mqDxG2p\/67MT3cIo+jfy73MNEBtY8L\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"contact-form-end\"><\/div>\n        <\/section>\n    \n","protected":false},"excerpt":{"rendered":"<p>Find out more about the positive business impact that can result from service desk automation, change management and knowledge management. To keep employees productive, organizations need to address IT requests quickly and effectively while avoiding disruptions. In this complimentary study commissioned by BMC, Forrester Consulting calculates the difference the right ITSM solution can make. Get [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":2161,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[21],"tags":[],"class_list":["post-3405","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Discover the potential benefits for your organization. - IT Concepts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itconcepts.ch\/en\/entdecken-sie-die-potenziellen-vorteile-fuer-ihr-unternehmen\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Discover the potential benefits for your organization.\" \/>\n<meta property=\"og:description\" content=\"Find out more about the positive business impact that can result from service desk automation, change management and knowledge management. To keep employees productive, organizations need to address IT requests quickly and effectively while avoiding disruptions. In this complimentary study commissioned by BMC, Forrester Consulting calculates the difference the right ITSM solution can make. 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