{"id":5868,"date":"2025-01-29T14:00:56","date_gmt":"2025-01-29T13:00:56","guid":{"rendered":"https:\/\/itconcepts.ch\/?page_id=5868"},"modified":"2026-04-10T01:45:00","modified_gmt":"2026-04-09T23:45:00","slug":"nexthink","status":"publish","type":"page","link":"https:\/\/itconcepts.ch\/fr\/nexthink\/","title":{"rendered":"Nexthink"},"content":{"rendered":"\n
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Qu’est-ce que Nexthink ?<\/p>\n\n

Plus de transparence, moins de tickets, de meilleures performances informatiques<\/h2>\n\n

Nexthink est une solution logicielle de pointe d\u00e9di\u00e9e \u00e0 la gestion de l’exp\u00e9rience num\u00e9rique des employ\u00e9s (DEX) et \u00e0 la gestion moderne des op\u00e9rations informatiques, qui analyse en continu l’\u00e9tat de l’ensemble de l’environnement de travail num\u00e9rique du point de vue des utilisateurs finaux. Les \u00e9quipes informatiques b\u00e9n\u00e9ficient ainsi d’une vue d’ensemble compl\u00e8te des performances des terminaux, de la stabilit\u00e9 des applications, ainsi que de la qualit\u00e9 et de la connectivit\u00e9 des r\u00e9seaux. Sur cette base, les probl\u00e8mes peuvent \u00eatre d\u00e9tect\u00e9s \u00e0 un stade pr\u00e9coce, leurs causes identifi\u00e9es de mani\u00e8re cibl\u00e9e et de nombreuses pannes r\u00e9solues automatiquement.<\/p>\n<\/div>\n <\/div>\n\n

\n Nexthink Spark<\/a>\n Gartner Report<\/a>\n <\/div>\n <\/div>\n\n
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Qu’est-ce que Nexthink ?<\/p>\n\n\n <\/div>\n\n \"Plus\n <\/div>\n <\/div>\n <\/section>\n\n\n\n\n

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Les avantages de Nexthink<\/h2>\n\n

Nexthink propose aux entreprises une approche globale visant \u00e0 optimiser l’efficacit\u00e9 de leurs op\u00e9rations informatiques tout en am\u00e9liorant durablement l’exp\u00e9rience num\u00e9rique des collaborateurs. En combinant visibilit\u00e9 en temps r\u00e9el, analyse intelligente et r\u00e9solution automatis\u00e9e des probl\u00e8mes, la plateforme permet une gestion proactive de l’informatique. Les entreprises b\u00e9n\u00e9ficient ainsi d’une r\u00e9duction des incidents, d’une diminution des co\u00fbts d’assistance et d’une productivit\u00e9 accrue de leurs collaborateurs.<\/p>\n<\/div>\n <\/div>\n\n

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Une transparence totale sur l’environnement informatique<\/h3>\n
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Des informations en temps r\u00e9el sur les appareils, les applications et les r\u00e9seaux<\/p>\n \n <\/div>\n <\/div>\n

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D\u00e9tection proactive des probl\u00e8mes<\/h3>\n
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D\u00e9tecter et r\u00e9soudre les probl\u00e8mes avant qu’ils n’affectent les utilisateurs<\/p>\n \n <\/div>\n <\/div>\n

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R\u00e9duction du nombre de tickets au service d’assistance<\/h3>\n
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L’automatisation des probl\u00e8mes courants all\u00e8ge la charge de travail du service d’assistance<\/p>\n \n <\/div>\n <\/div>\n

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Processus informatiques automatis\u00e9s<\/h3>\n
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L’auto-r\u00e9paration r\u00e9duit les interventions manuelles et am\u00e9liore l’efficacit\u00e9<\/p>\n \n <\/div>\n <\/div>\n

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Optimisation des co\u00fbts informatiques<\/h3>\n
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Des informations d\u00e9taill\u00e9es et un suivi permettent de garantir la conformit\u00e9 et la s\u00e9curit\u00e9 des donn\u00e9es.<\/p>\n \n <\/div>\n <\/div>\n

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Une exp\u00e9rience employ\u00e9 mesurable<\/h3>\n
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Les indicateurs DEX permettent de ma\u00eetriser l’environnement de travail num\u00e9rique<\/p>\n \n <\/div>\n <\/div>\n <\/div>\n\n

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Une transparence totale sur l’environnement informatique<\/h3>\n
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Des informations en temps r\u00e9el sur les appareils, les applications et les r\u00e9seaux<\/p>\n \n <\/div>\n <\/div>\n

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D\u00e9tection proactive des probl\u00e8mes<\/h3>\n
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D\u00e9tecter et r\u00e9soudre les probl\u00e8mes avant qu’ils n’affectent les utilisateurs<\/p>\n \n <\/div>\n <\/div>\n

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R\u00e9duction du nombre de tickets au service d’assistance<\/h3>\n
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L’automatisation des probl\u00e8mes courants all\u00e8ge la charge de travail du service d’assistance<\/p>\n \n <\/div>\n <\/div>\n

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Processus informatiques automatis\u00e9s<\/h3>\n
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L’auto-r\u00e9paration r\u00e9duit les interventions manuelles et am\u00e9liore l’efficacit\u00e9<\/p>\n \n <\/div>\n <\/div>\n

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Optimisation des co\u00fbts informatiques<\/h3>\n
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Des informations d\u00e9taill\u00e9es et un suivi permettent de garantir la conformit\u00e9 et la s\u00e9curit\u00e9 des donn\u00e9es.<\/p>\n \n <\/div>\n <\/div>\n

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Une exp\u00e9rience employ\u00e9 mesurable<\/h3>\n
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Les indicateurs DEX permettent de ma\u00eetriser l’environnement de travail num\u00e9rique<\/p>\n \n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n\n\n

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Souhaitez-vous obtenir des conseils sur Nexthink ?<\/h2>\n \n

Vous souhaitez en savoir plus sur Nexthink ou trouver une solution adapt\u00e9e \u00e0 votre entreprise ? Nos experts vous conseillent gratuitement et sans engagement : contactez-nous d\u00e8s maintenant !<\/p>\n \n

\n Nous contacter<\/a>\n <\/div>\n <\/div>\n <\/div>\n\n
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Samuel Stadtmann<\/h3>\n \n

Senior Sales Manager<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n \n\n\n\n

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Downloads<\/h2>\n\n <\/div>\n\n
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\n \"Download\n <\/div>\n\n
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Nexthink<\/h2>\n
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\n \n T\u00e9l\u00e9charger le PDF <\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n
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\n \"Download\n <\/div>\n\n
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Nexthink Spark<\/h2>\n
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\n \n T\u00e9l\u00e9charger le PDF <\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n <\/div>\n\n
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Workato \u2013 La plateforme Agentic AI pour les entreprises<\/h2>\n\n <\/div>\n <\/div>\n\n
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En savoir plus<\/div>\n <\/div>\n <\/a>\n<\/div>\n
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Stopper efficacement les cyberattaques \u2013 gr\u00e2ce \u00e0 une cybers\u00e9curit\u00e9 d\u00e9fensive<\/h2>\n\n
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Halcyon apporte une cyber-r\u00e9silience moderne en Suisse \u2013 avec ITConcepts comme partenaire pour une protection efficace contre l\u2019extorsion num\u00e9rique.<\/p>\n <\/div>\n <\/div>\n\n

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Magic Quadrant\u2122 de Gartner\u00ae pour iPaaS<\/h2>\n\n <\/div>\n <\/div>\n\n
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SIAM, ITSM et ITIL : en bref<\/h2>\n\n
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Die IT-Welt steckt voller Abk\u00fcrzungen \u2013 doch was bedeuten SIAM, ITSM und ITIL wirklich? In diesem Beitrag erf\u00e4hrst du kompakt und verst\u00e4ndlich, wie diese Konzepte zusammenh\u00e4ngen und welche Rolle sie im IT-Service-Management spielen.<\/p>\n <\/div>\n <\/div>\n\n

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BMC en t\u00eate du Gartner\u00ae Magic Quadrant\u2122 2024<\/h2>\n\n
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BMC pose \u00e0 nouveau des jalons dans la gestion des services informatiques ! Dans le dernier Gartner\u00ae Magic Quadrant\u2122 2024, l’entreprise a \u00e9t\u00e9 d\u00e9sign\u00e9e comme leader. D\u00e9couvrez les innovations et les atouts qui ont propuls\u00e9 BMC \u00e0 la t\u00eate du secteur.<\/p>\n <\/div>\n <\/div>\n\n

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Comment Control-M aide Domino’s \u00e0 fournir des informations bas\u00e9es sur les donn\u00e9es<\/h2>\n\n
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Un traitement efficace des donn\u00e9es est la cl\u00e9 de l’am\u00e9lioration des d\u00e9cisions commerciales – chez Domino’s aussi. D\u00e9couvrez comment Control-M aide l’entreprise \u00e0 orchestrer les donn\u00e9es de mani\u00e8re transparente, \u00e0 automatiser les processus et \u00e0 obtenir de pr\u00e9cieuses informations en temps r\u00e9el. <\/p>\n <\/div>\n <\/div>\n\n

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En savoir plus<\/div>\n <\/div>\n <\/a>\n<\/div>\n <\/div>\n\n <\/section>\n \n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":22,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5868","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nNexthink - IT Concepts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itconcepts.ch\/fr\/nexthink\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nexthink\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itconcepts.ch\/fr\/nexthink\/\" \/>\n<meta property=\"og:site_name\" content=\"IT Concepts\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-09T23:45:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itconcepts.ch\/wp-content\/uploads\/2024\/07\/AdobeStock_163119186_Preview.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1083\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/itconcepts.ch\/fr\/nexthink\/\",\"url\":\"https:\/\/itconcepts.ch\/fr\/nexthink\/\",\"name\":\"Nexthink - 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