{"id":3406,"date":"2025-02-20T21:37:01","date_gmt":"2025-02-20T20:37:01","guid":{"rendered":"http:\/\/wordpress.p703600.webspaceconfig.de\/entdecken-sie-die-potenziellen-vorteile-fuer-ihr-unternehmen\/"},"modified":"2025-03-14T04:52:20","modified_gmt":"2025-03-14T03:52:20","slug":"entdecken-sie-die-potenziellen-vorteile-fuer-ihr-unternehmen","status":"publish","type":"post","link":"https:\/\/itconcepts.ch\/fr\/entdecken-sie-die-potenziellen-vorteile-fuer-ihr-unternehmen\/","title":{"rendered":"D\u00e9couvrez les avantages potentiels pour votre entreprise."},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">D\u00e9couvrez les effets positifs sur l&rsquo;activit\u00e9 que peuvent avoir l&rsquo;automatisation du service desk, la gestion des modifications et la gestion des connaissances.<\/h2>\n\n\n\n<p>Pour que les employ\u00e9s restent productifs, les entreprises doivent traiter les demandes informatiques rapidement et efficacement, tout en \u00e9vitant les interruptions. Dans cette \u00e9tude gratuite command\u00e9e par BMC, Forrester Consulting calcule la diff\u00e9rence que peut faire une bonne solution ITSM. Acc\u00e9dez \u00e0 une analyse financi\u00e8re d\u00e9taill\u00e9e des \u00e9conomies de co\u00fbts et des avantages commerciaux rendus possibles par BMC Helix ITSM et BMC Helix Digital Workplace. Les r\u00e9sultats sont bas\u00e9s sur une entreprise composite.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"http:\/\/itconcepts.ch\/fr\/entdecken-sie-die-potenziellen-vorteile-fuer-ihr-unternehmen\/#downloads\">L&rsquo;\u00e9tude<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><br><\/h2>\n\n\n\n            <section class=\"text-slider-in-red-bg-block\" id=\"\">\n            <div class=\"text-slider-in-red-bg-block-content-wrapper\">\n                                    <p class=\"subtitle text-white mb_0\">D\u00e9couvrez comment une organisation moyenne peut atteindre les objectifs suivants:<\/p>\n                    <div class=\"subtitle-divider\"><\/div>\n                \n                                    <div class=\"text-slider-in-red-bg\">\n                                                                                    <h2 class=\"very-big mb_0 text-white\">R\u00e9duction de jusqu&rsquo;\u00e0 <span>25 % des tickets du service desk<\/span> pour \u00e9conomiser 1,2 million de dollars am\u00e9ricains sur une p\u00e9riode de trois ans<\/h2>\n                                                                                                                <h2 class=\"very-big mb_0 text-white\">Augmentation de la capacit\u00e9 des agents de <span>10\u201320%<\/span> gr\u00e2ce \u00e0 l&rsquo;automatisation<\/h2>\n                                                                                                                <h2 class=\"very-big mb_0 text-white\"><span>R\u00e9cup\u00e9ration de la productivit\u00e9<\/span> d&rsquo;une valeur de 4,3 millions de dollars am\u00e9ricains sur une p\u00e9riode de trois ans<\/h2>\n                                                                        <\/div>\n                            <\/div>\n        <\/section>\n    \n\n\n\n            <section class=\"download-file-form-block block-with-top-bottom-margins\" id=\"downloads\" data-file=\"https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/02\/forrester-report-tei-of-bmc-helix-itsm.pdf\">\n            <div class=\"cols-block\">\n                <div class=\"col-l equal-h\">\n                                            <img decoding=\"async\" src=\"https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/02\/Screenshot-From-2025-03-13-07-29-46-618x800.png\" alt=\" Jetzt den Report downloaden und mehr erfahren!\" \/>\n                                    <\/div>\n\n                <div class=\"col-r equal-h\">\n                                            <h2 class=\"like-h1 mb_0\"> Jetzt den Report downloaden und mehr erfahren!<\/h2>\n                        <div class=\"title-divider\"><\/div>\n                    \n                    <div class=\"form-wrapper\">\n                      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id=\"frm_field_81_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_half hide-label\">\r\n\t<label for=\"field_6mcch2\" id=\"field_6mcch2_label\" class=\"frm_primary_label\">Vorname\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_6mcch2\" name=\"item_meta[81]\" value=\"\"  placeholder=\"Vorname\" data-reqmsg=\"Dieses Feld darf nicht leer sein.\" aria-required=\"true\" data-invmsg=\"Vorname is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_82_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_half hide-label\">\r\n\t<label for=\"field_qr6l02\" id=\"field_qr6l02_label\" class=\"frm_primary_label\">Nachname\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_qr6l02\" name=\"item_meta[82]\" value=\"\"  placeholder=\"Nachname\" data-reqmsg=\"Dieses Feld darf nicht leer sein.\" aria-required=\"true\" data-invmsg=\"Nachname is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_83_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_full hide-label\">\r\n\t<label for=\"field_29yf4d53\" id=\"field_29yf4d53_label\" class=\"frm_primary_label\">E-Mail\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input type=\"email\" id=\"field_29yf4d53\" name=\"item_meta[83]\" value=\"\"  placeholder=\"E-Mail\" data-reqmsg=\"E-Mail cannot be blank.\" aria-required=\"true\" data-invmsg=\"Please enter a valid email address\" aria-invalid=\"false\"  \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_84_container\" class=\"frm_form_field form-field  frm_top_container hide-field\">\r\n\t<label for=\"field_download_date-sdsadf2\" id=\"field_download_date-sdsadf2_label\" class=\"frm_primary_label\">Document\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_download_date-sdsadf2\" name=\"item_meta[84]\" value=\"\"  placeholder=\"Document\" data-invmsg=\"Document is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_147_container\" class=\"frm_form_field form-field  frm_none_container\">\r\n\t<label for=\"g-recaptcha-response\" id=\"field_aiokd_label\" class=\"frm_primary_label\">Captcha\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<div  id=\"field_aiokd\" class=\"frm-g-recaptcha\" data-sitekey=\"6Lc3aXEsAAAAAEI1tuhGfeaJlppysRZUkgS6LpfH\" data-size=\"invisible\" data-theme=\"light\"><\/div>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_85_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit frm_flex\">\r\n<button class=\"frm_button_submit frm_final_submit frm_hidden\" type=\"submit\"   formnovalidate=\"formnovalidate\">Jetzt herunterladen<\/button>\r\n\r\n\r\n\r\n<\/div>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_478_container\">\n\t\t\t<label for=\"field_kaicj\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_kaicj\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[478]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"YplMpM0Wg\/ZyxTzOzVsQ7rM0xqAeV7mgaABnK5cmQbRkls6Bh2ILSzac+GmhLAjo\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/section>\n    \n\n\n\n            <section class=\"contact-form-block block-with-top-bottom-margins\" id=\"\">\n            <div class=\"cols-block\">\n                <div class=\"col-l equal-h\">\n                                            <img decoding=\"async\" src=\"https:\/\/itconcepts.ch\/wp-content\/uploads\/2025\/02\/header_kontaktform_oder_beratung_9x16-450x800.jpg\" alt=\"Contactez-nous !\" \/>\n                                    <\/div>\n\n                <div class=\"col-r equal-h\">\n                                            <h2 class=\"like-h1 mb_0\">Contactez-nous !<\/h2>\n                        <div class=\"title-divider\"><\/div>\n                    \n                    <div class=\"form-wrapper\">\n                        <div class=\"frm_forms \" id=\"frm_form_16_container\" data-token=\"95f37f253e46fab391e933f8f6382dc8\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_js_validate  frm_ajax_submit  frm_pro_form  frm_logic_form \" id=\"form_contact-form23\" data-token=\"95f37f253e46fab391e933f8f6382dc8\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Kontaktieren Sie uns! (Block, FR)<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"16\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_16\" id=\"frm_hide_fields_16\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"contact-form23\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_16\" name=\"frm_submit_entry_16\" value=\"764dcf0144\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr\/wp-json\/wp\/v2\/posts\/3406\" \/><div id=\"frm_field_115_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12-content-30\">\r\n\t<label for=\"field_r02kj6\" id=\"field_r02kj6_label\" class=\"frm_primary_label\">Civilit\u00e9\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t\t\t<select name=\"item_meta[115]\" id=\"field_r02kj6\"  data-placeholder=\"Civilit\u00e9\"  placeholder=\"Civilit\u00e9\" data-reqmsg=\"Civilit\u00e9 cannot be blank.\" aria-required=\"true\" data-invmsg=\"Civilit\u00e9 is invalid\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Civilit\u00e9<\/option><option  value=\"Monsieur\">Monsieur<\/option><option  value=\"Femme\">Femme<\/option>\t<\/select>\n\t\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_116_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_half\">\r\n\t<label for=\"field_qh4icy6\" id=\"field_qh4icy6_label\" class=\"frm_primary_label\">Pr\u00e9nom\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_qh4icy6\" name=\"item_meta[116]\" value=\"\"  data-reqmsg=\"Pr\u00e9nom cannot be blank.\" aria-required=\"true\" data-invmsg=\"Pr\u00e9nom is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_117_container\" class=\"frm_form_field form-field  frm_required_field frm_hidden_container frm_half\">\r\n\t<label for=\"field_ocfup16\" id=\"field_ocfup16_label\" class=\"frm_primary_label\">Nom de famille\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_ocfup16\" name=\"item_meta[117]\" value=\"\"  data-reqmsg=\"Nom de famille cannot be blank.\" aria-required=\"true\" data-invmsg=\"Nom de famille is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_118_container\" class=\"frm_form_field form-field  frm_top_container frm_full\">\r\n\t<label for=\"field_e6lis66\" id=\"field_e6lis66_label\" class=\"frm_primary_label\">Entreprise\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_e6lis66\" name=\"item_meta[118]\" value=\"\"  data-invmsg=\"Entreprise is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_119_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_full\">\r\n\t<label for=\"field_29yf4d7\" id=\"field_29yf4d7_label\" class=\"frm_primary_label\">E-Mail \r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input type=\"email\" id=\"field_29yf4d7\" name=\"item_meta[119]\" value=\"\"  data-reqmsg=\"E-Mail  cannot be blank.\" aria-required=\"true\" data-invmsg=\"Please enter a valid email address\" aria-invalid=\"false\"  \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_120_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n\t<label for=\"field_h1bts5\" id=\"field_h1bts5_label\" class=\"frm_primary_label\">T\u00e9l\u00e9phone\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input type=\"tel\" id=\"field_h1bts5\" name=\"item_meta[120]\" value=\"\"  data-frmmask=\"000 000 00 00\" data-invmsg=\"T\u00e9l\u00e9phone is invalid\" aria-invalid=\"false\" pattern=\"\\d\\d\\d \\d\\d\\d \\d\\d \\d\\d$\"  \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_121_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_full\">\r\n\t<label for=\"field_9jv0r15\" id=\"field_9jv0r15_label\" class=\"frm_primary_label\">Sur quelle solution informatique souhaitez-vous obtenir des conseils ?\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t<textarea name=\"item_meta[121]\" id=\"field_9jv0r15\" rows=\"5\"  data-reqmsg=\"Sur quelle solution informatique souhaitez-vous obtenir des conseils ? cannot be blank.\" aria-required=\"true\" data-invmsg=\"Sur quelle solution informatique souhaitez-vous obtenir des conseils ? is invalid\" aria-invalid=\"false\"  ><\/textarea>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_151_container\" class=\"frm_form_field form-field  frm_none_container\">\r\n\t<label for=\"g-recaptcha-response\" id=\"field_2iaqp_label\" class=\"frm_primary_label\">Captcha\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<div  id=\"field_2iaqp\" class=\"frm-g-recaptcha\" data-sitekey=\"6Lc3aXEsAAAAAEI1tuhGfeaJlppysRZUkgS6LpfH\" data-size=\"invisible\" data-theme=\"light\"><\/div>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_122_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit frm_flex\">\r\n<button class=\"frm_button_submit frm_final_submit frm_hidden\" type=\"submit\"   formnovalidate=\"formnovalidate\">Senden<\/button>\r\n\r\n\r\n\r\n<\/div>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_479_container\">\n\t\t\t<label for=\"field_ceg4v\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_ceg4v\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[479]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"YplMpM0Wg\/ZyxTzOzVsQ7rM0xqAeV7mgaABnK5cmQbS7MT3cIo+jfy73MNEBtY8L\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"contact-form-end\"><\/div>\n        <\/section>\n    \n","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez les effets positifs sur l&rsquo;activit\u00e9 que peuvent avoir l&rsquo;automatisation du service desk, la gestion des modifications et la gestion des connaissances. Pour que les employ\u00e9s restent productifs, les entreprises doivent traiter les demandes informatiques rapidement et efficacement, tout en \u00e9vitant les interruptions. Dans cette \u00e9tude gratuite command\u00e9e par BMC, Forrester Consulting calcule la diff\u00e9rence [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":2162,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[41],"tags":[],"class_list":["post-3406","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-unkategorisiert-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>D\u00e9couvrez les avantages potentiels pour votre entreprise. - IT Concepts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itconcepts.ch\/fr\/entdecken-sie-die-potenziellen-vorteile-fuer-ihr-unternehmen\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"D\u00e9couvrez les avantages potentiels pour votre entreprise.\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez les effets positifs sur l&rsquo;activit\u00e9 que peuvent avoir l&rsquo;automatisation du service desk, la gestion des modifications et la gestion des connaissances. 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