20. February 2025

Find out more about the positive business impact that can result from service desk automation, change management and knowledge management.
To keep employees productive, organizations need to address IT requests quickly and effectively while avoiding disruptions. In this complimentary study commissioned by BMC, Forrester Consulting calculates the difference the right ITSM solution can make. Get access to an in-depth financial analysis of the cost savings and business benefits enabled by BMC Helix ITSM and BMC Helix Digital Workplace. Results are based on a composite organization.

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