Digital Transformation

Business Software Consulting

ITConcepts is one of the leading providers for the efficient automation of business processes. Our expertise comprises IT Service Management, IT Security, Identity and Access Management as well as IT Operation and Automation and Big Data Analytics.

Software Integration

Our software concepts focus on the optimization of IT Operations in a business environment.

Based on ITIL we integrate and implement on site, together with our customer, complex solutions with a view to the tactical and strategic objectives, including expert consultation and training. This allows us to guarantee a smooth interface between process, software, and human interaction.

We exclusively draw on internationally renowned software manufacturers. According to this we provide always the best Software solution to your needs.

Customized Business Software Solutions

IT Service Management

IT organizations have to constantly optimize and automate the operative business in order to be able to react quickly to customers’ needs. With IT Service Management (ITSM), IT organizations are able to support the business processes in the company. Our goal is to boost the quality and efficiency of your IT operations and reduce your investment and operating costs.

IT Operation Management

IT Operation Management ist verantwortlich für die Ausführung der laufenden Routinetätigkeiten, die mit dem Betrieb von Infrastruktur-Komponenten und Anwendungen verbunden sind.

IT Security

Cybercriminals are developing ever more sophisticated ways of exploiting security loopholes. Malware thus gets into your company and data are spied on. These malicious attacks on IT security have now become part of day-to-day life and represent not only a threat to sensitive data, but also a challenge for modern business processes. IT security must therefore be an integral part of life – whether in the computer center, in the network or at the place of work.

IT Training

ITConcepts offers high-level training courses. As a certified training provider we offer a wide range of highly qualified training regarding our entire product portfolio. The course contents are custom-tailored to our clients’ needs and are constantly adapted to the latest software versions and changing requirements.

IT Operation

Do you require a 7x24 operation of your IT component(s), or an 2x8-hour shift, additional on-call service or week-end work? We ebase our operating concept on your individual needs and choices.

IT Projektmanagement

In der heutigen Zeit werden die IT Projekte immer komplexer und darum wird das professionelle Projektmanagement immer wichtiger

Our Customers

BMC Digital Workplace

Users are used to the simple function of Facebook, the speed of Twitter and the service of Amazon.com and want the same user experience during their work. If the IT department cannot provide this, the users will look for it elsewhere - thereby possibly increasing the risks and detracting from the importance of the service desk.

BMC Digital Workplace

Über uns

2125

hours

IT Support

19

years

experience

120

passionate

employees

1614